WhatsApp Conversations Inbox
Official Meta WABA24-hour messaging window status, AI agent qualification, human handoff & Customer 360 linking.
| Customer | Last Message Snippet | AI / Human Mode | 24h Window Status | Owner | Actions |
|---|---|---|---|---|---|
| Vikram Singhania (CTO) +91 98765 43210 | Can you confirm if your workflow engine supports automated SLA alerts? Today, 10:30 AM | AI ACTIVE | Window Open (Freeform) | Rahul Sharma | Open Thread |
| Priya Sharma (VP Engg) +91 98765 12345 | Thanks for sending over the revised proposal document. Yesterday, 04:15 PM | HUMAN TAKEOVER | Template Required (>24h) | Priya Verma | Open Thread |